Return form

If you wish to exercise your right of withdrawal and return one or more products from your order, you can do so by sending us an email to info@fineart.com indicating the following information:

“I hereby inform you that I wish to exercise my right of withdrawal on the following order:

  • Order number:
  • Name and surname:
  • Product(s) you wish to return:
  • Reason (optional):

You can find all this information in the email you received when you initially made your purchase. You can copy and paste this text into your email and fill it in with your information. If you prefer, you can also contact us directly through our contact form. contact page indicating this same information.

Remember that, according to current regulations, you have a period of 14 calendar days from receipt of the order to exercise your right of withdrawal.

Important: For security reasons and to ensure that the request comes from the legitimate buyer, the email from which you contact us to request the return It must be the same email address used when making the purchase, The information provided must match the order you wish to return. If the same email address cannot be used (due to loss of access or other justified reasons), additional documentation proving the buyer's identity may be requested.